You can simply track your order from our website directly and also get relevant tracking information or log in to your preferred courier website and track shipment, view the current status of your order. You will also receive an email immediately after we ship out your order detailing the tracking info (if optional). If you need any assistance feel free to contact us.
NOTE: If you don’t receive any information containing your order info, check your spam, because at times emails are been forwarded to the spam box.
If by any chance your order hasn’t arrived within five business days, you’ll qualify for a free reship(tracked orders only). However, if the product has been confiscated by the custom, we will offer a reship as we thrive to send all Orders 100% discreet.
NB: For complicated products restricted as per individual state laws;
We offer a standard delivery which takes 2 to 3 days and an Express Delivery of 24 hours.
We ship out the orders within 24 hours at most once we receive and confirm the payment. We provide you with a tracking number to trace parcel movement. All parcels are discreet and secure (Jiffy bags and Boxes or Envelopes).
In the unlikely event that you receive the wrong product or product doesn’t meet your expectation. Simply notify us so that we can arrange for an exchange. We will process this as soon as we receive and check the incorrect product. Due to the nature of the business, Once your order leaves our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have till the time of purchase till the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
We do all our best to offer a SAFE, SECURE, and DISCREET delivery and we also give you a guarantee that all your orders will make it through the various customs of your country.